Customer Service

Terms & Conditions

Now it’s time for the fine print. Our legal team wants everyone to enjoy shopping CircusNY.com, which means we have to lay a few ground rules. First of all, CircusNY.com is a website owned and operated by Caleres, Inc. Caleres, Inc. provides services to you on CircusbySamEdelman.com subject to the provisions contained in these Legal Notices. In addition, when you use CircusNY.com, you are subject to these Legal Notices and the terms and conditions applicable to specific services (such as Customer Reviews), which terms and conditions are incorporated herein. Caleres, Inc. and CircusNY.com reserve the right to change CircusbySamEdelman.com and these Legal Notices at any time. Please read the Legal Notices carefully. Any use by you of CircusNY.com indicates your understanding and agreement with these legal notices.

Promotional Offers
Promotional offers created for purchase on CircusNY.com (“Site”) are not valid on past purchases or on purchases of gift cards. Promotional codes listed on our Site and in marketing communications for the Site are valid online only for the dates listed in the promotional offer. In-store discount will be as advertised in store. Promotional codes cannot be combined with other promotional codes for the use of multiple discounts.

Use of Site
Please be aware that CircusNY.com has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Therefore, CircusNY.com specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site without the permission and consent of your parent of legal guardian.

By creating an account, you are agreeing to all Terms and Conditions and to receive both CircusNY.com account holder and promotional emails from CircusNY.com. You may unsubscribe from receiving marketing and promotional emails at any time.

CircusNY.com, Inc. grants you a limited and revocable license to use CircusNY.com for the purpose of shopping for personal items and not for any commercial use or other use. You may not copy, reproduce, distribute, display, create derivative works from, translate, modify, reverse-engineer or otherwise exploit CircusNY.com or any portion of it. You may not make any commercial use of any information provided on CircusNY.comor make any use of CircusbySamEdelman.com for any commercial benefit. CircusNY.com, Inc. reserves the right to refuse service, terminate accounts and/or cancel orders or portions thereof in its discretion, including, without limitation, if CircusNY.com determines that any customer conduct violates applicable law or is harmful to the interests of CircusNY.com.

You will not upload to, distribute or otherwise publish through CircusNY.com any information or material that (a) violates or infringes the proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic or could give rise to any civil or criminal liability under any law; or (c) includes any viruses, worms, Trojan horses or other harmful code or properties.

You may be required to select a password and account identification to use certain portions of CircusNY.com. You are solely responsible for protecting the security and confidentiality of this password and identification. You will be responsible for any use of CircusNY.com by anyone using your password and identification, whether or not such use is actually authorized by you.

COPPA Statement
The following policy applies to Caleres, Inc. and any other site owned and/or operated by Caleres or its subsidiaries.

Caleres, Inc. and CircusNY.com are concerned about the privacy and security of its online visitors. Because of our commitment to online safety and security, we abide by all policies enacted to protect our users. While CircusNY.com does not and will not target children, we have created this COPPA statement to comply with the requirements of the Children’s Online Privacy Protection Act of 1998. The following discloses the information- gathering and dissemination practices regarding children under the age of 13 for CircusNY.com. In accordance with the Children’s Online Privacy Protection Act, we do not knowingly collect any personally identifiable information from children under the age of 13 without first obtaining parental consent.

External Links: This site may contain links to other sites. Caleres, Inc. and CircusNY.com are not responsible for the content or practices of such websites.

Contacting the website: If you have any questions about this COPPA statement, about the practices of this site or about your dealings with this website, contact us.

Privacy Statement: Please read our privacy policy. 

Reviews and Comments
Anything that you submit to CircusNY.com (including ideas, reviews, comments and suggestions) automatically become the sole and exclusive property of CircusNY.com and will be treated as nonconfidential and nonproprietary. CircusNY.com, Inc. will have the royalty-free, irrevocable and transferable right to use, copy, distribute, display, adapt and create derivative works from such submissions.

Your use of our Customer Ratings and Reviews is subject to the Terms of Use relating thereto, which are hereby incorporated herein. These Terms of Use including your representations that: (a) you are the sole author and owner of the content being posted; (b) "moral rights" that you may have in such content have been voluntarily waived by you; (c) all content that you post is accurate; (d) you are at least 13 years old; and (e) use of the content you supply does not violate the Terms of Use and will not cause injury to any person or entity. Read the entire Terms of Use relating to Customer Ratings and Reviews for more information

Copyright and Patents
All text, graphics, button icons, images and software used on CircusNY.com belongs exclusively to CircusNY.com, its affiliated corporate entities or its suppliers. The collection, arrangement, and assembly of all such text, graphics, button icons, images and software belongs exclusively to CircusNY.com.

Trademarks
CircusNY.com and other logos, service or trade names used on CircusNY.com are registered trademarks, trademarks or service marks of CircusNY.com, or its affiliated corporate entities.

Risk of loss
The risk of loss and title for items you purchase from this Website will pass to you upon delivery of such items to the carrier.

Termination and Effect of Termination
In addition to any other legal or equitable remedy, CircusNY.com may, without prior notice, immediately revoke any or all of your rights granted hereunder. In such event, you will immediately cease all access to and use of CircusNY.com and CircusNY.com, Inc. may revoke any password(s) and/or account identification issued to you and deny you access to and use of CircusNY.com. Any such action shall not affect any rights and obligations arising prior thereto.

Disclaimer and Limitation of Liability
The products offered for sale on CircusNY.com and the transactions conducted upon and through it are provided to you on an "as is" basis. CircusNY.com, Inc. makes no representation of any kind, express or implied, as to the operation of CircusNY.com or the information, content or products presented on CircusNY.com.

To the extent allowed by law, CircusNY.com, Inc. disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, quiet enjoyment, data accuracy and systems integration. CircusNY.com may include inaccuracies, mistakes or typographical errors. To the extent allowed by law, CircusNY.com, Inc. will not be liable for any damages of any kind arising from your use of CircusNY.com including, but not limited to, indirect, incidental, punitive, exemplary, special or consequential damages. To the extent allowed by law, the total liability of CircusNY.com to you for any damages (regardless of reason therefore) will not exceed the total amount of money actually paid by you during the six (6) weeks immediately before the act giving rise to the alleged responsibility of CircusNY.com, Inc.